After Sales Service

Timesupply is the Official Service Centre for Danish Design, Vostok-Europe and Jacob Jensen watches. 

Timesupply takes pride in offering a high level of after sales customer service supporting the quality brands that we distribute.

Prior to sending your watch to us, please fill out the associated repair form (links below) and include with your shipment.

Australia
Timesupply
info@timesupply.com.au
Level 2 East, 50 Grenfell St
Adelaide 5000
Australia
ph +61 8 8221 5580
f + 61 8 8221 5590

New Zealand North Island
Watch World
admin@watchworld.co.nz
45a Arrenway Drive
Albany, Auckland NZ
ph 09 475 6103

New Zealand South Island
Ilam Watchmakers Ltd
shop@ilam-watchmakers.co.nz
207 Waimairi Rd
Christchurch NZ 8041

ph 03 357 1002
fax 03 358 3004

Your satisfaction with our products and services is our utmost concern and we strive to provide a high level of service. By selecting one of our authorised stockists (visit stockist list on brand websites) you can be confident of receiving an authentic quality product with the full warranty and the service you expect.

This requires us to preserve your interests by warning you against unauthorised dealers and internet sales offering timepieces of dubious origin, second hand product and any risk of fraud, particularly relating to counterfeits.

 

Download Danish Design repair form
Download Vostok-Europe repair form
Download Jacob Jensen repair form